Privacy Policy for Peaklass.com

 

Last Updated: 19 June 2025

 

1. Introduction
This Privacy Policy explains how Peaklass (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use Peaklass.com (“the Website”). We comply with the UK GDPR and Data Protection Act 2018. By using the Website, you consent to this policy.

 

2. Data We Collect

We collect the following information when you place an order or contact us:

  • Identity & Contact Data: Name, email, phone number, billing/delivery address.

  • Order Data: Products purchased, payment details (processed securely via WooCommerce/payment gateways).

  • Technical Data: IP address, browser type, device information (via cookies).

  • Communication Data: Messages sent via contact forms or email.

 

3. How We Use Your Data

We use your data to:

  • Process and fulfil orders.

  • Manage deliveries (via UK couriers).

  • Handle returns/customer service enquiries.

  • Send order updates (no marketing without consent).

  • Improve website functionality (e.g., analytics).

Legal Basis: Contract fulfilment (for orders), legal compliance, and legitimate interests (website security).

 

4. Data Sharing

We share data only where necessary with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.

  • Delivery couriers (e.g., Royal Mail, DPD) for UK shipping.

  • Service providers (e.g., website hosts) under strict confidentiality agreements.
    We never sell your data to third parties.

 

5. Data Retention

We retain your data only as long as required:

  • Orders: 6 years (for tax/compliance purposes).

  • Customer enquiries: 2 years after resolution.

  • Marketing consents: Until withdrawn.

 

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of data (where no legal obligation exists).

  • Object to processing.

  • Withdraw consent (if applicable).
    To exercise these rights, contact us at info@peaklass.com.

 

7. Cookies

We use essential cookies for:

  • Shopping cart functionality.

  • Basic website analytics (e.g., visitor counts).
    You can disable cookies via browser settings (may affect site functionality).

 

8. Data Security

We implement technical measures (SSL encryption, secure servers) to protect your data. Payment details are processed by PCI-compliant gateways – we never store card numbers.

 

9. International Transfers

All data is stored and processed within the UK/EEA.

 

10. Changes to This Policy

We may update this policy periodically. The latest version will always be posted here.

 

11. Contact Us

For data-related enquiries or complaints:

  • Email: info@peaklass.com